Use of standardised patients for healthcare quality research in low- and middle-income countries
Use of standardised patients for healthcare quality research in low- and middle-income countries
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DOI:
10.1136/bmjgh-2019-001669
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发表时间:
2019-10-01
影响因子:
8.1
通讯作者:
Das, Jishnu
中科院分区:
文献类型:
--
作者:
Kwan, Ada;Daniels, Benjamin;Das, Jishnu
The use of standardised patients (SPs)-people recruited from the local community to present the same case to multiple providers in a blinded fashion-is increasingly used to measure the quality of care in low-income and middle-income countries. Encouraged by the growing interest in the SP method, and based on our experience of conducting SP studies, we present a conceptual framework for research designs and surveys that use this methodology. We accompany the conceptual framework with specific examples, drawn from our experience with SP studies in low-income and middle-income contexts, including China, India, Kenya and South Africa, to highlight the versatility of the method and illustrate the ongoing challenges. A toolkit and manual for implementing SP studies is included as a companion piece in the online supplement.