Between-person and within-person effects of telework: a quasi-field experiment
Between-person and within-person effects of telework: a quasi-field experiment
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DOI：
10.1080/1359432x.2020.1774557
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发表时间：
2020-06-11
影响因子：
4.3
通讯作者：
Verbruggen, Marijke
中科院分区：
文献类型：
--
作者：
Delanoeije, Joni;Verbruggen, Marijke
本研究采用准实验研究方法，从人与人之间和人与人之间的层面考察了远程工作对员工压力、工作与家庭冲突、工作投入和工作绩效的影响。数据是在一家比利时公司收集的，该公司发起了一项远程工作试点倡议。干预组（N = 39）的员工被允许每周在家工作最多两天，而对照组（N = 39）的员工则没有。为了检查个人水平结果随时间的变化，我们在引入远程工作之前（T1）和试点结束时（T2）收集了数据。为了研究日水平的影响，我们收集了试点开始后连续13个工作日的每日数据。多变量重复测量MANOVA显示组和测量场合之间没有显着的交互作用，但单变量分析显示，远程工作组的员工在T2的压力小于T1。随着时间的推移，没有发现工作到家庭冲突，工作投入或工作绩效的单变量差异。使用线性混合系数模型进行的日常分析表明，远程工作者报告的压力较低，较低的工作到家庭的冲突，较高的工作参与度和较高的工作绩效的远程工作日相比，非远程工作日。
This quasi-experimental study examines the impact of telework on employees' stress, work-to-home conflict, work engagement and job performance on a between-person and a within-person level. Data were collected in a Belgian company that had launched a pilot telework initiative. Employees in the intervention group (N = 39) were allowed to work from home on at most two days a week whereas employees in the control group (N = 39) were not. To examine changes in person-level outcomes over time, we collected data before telework was introduced (T1) and at the end of the pilot (T2). To examine day-level effects, we collected daily data on 13 consecutive workdays after the onset of the pilot. Multivariate repeated measures MANOVA showed no significant interaction effect between group and measurement occasion, yet univariate analyses showed that employees in the teleworking group had less stress at T2 compared to T1. No univariate differences in work-to-home conflict, work engagement or job performance were found over time. Daily analyses using linear mixed coefficient modelling showed that teleworkers reported lower stress, lower work-to-home conflict, higher work engagement and higher job performance on teleworking days compared to non-teleworking days.