WhatsApp: a supplementary tool for improving bed nets universal coverage campaign in Mozambique
WhatsApp: a supplementary tool for improving bed nets universal coverage campaign in Mozambique
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DOI：
10.1186/s12913-019-3929-0
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发表时间：
2019-02-01
影响因子：
2.8
通讯作者：
Martins, Maria do Rosario O.
中科院分区：
文献类型：
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作者：
Arroz, Jorge A. H.;Candrinho, Baltazar Neves;Martins, Maria do Rosario O.
背景WhatsApp是最近在智能手机用户中最具吸引力的应用程序。在卫生保健环境中使用WA已显示出多方面的好处。参与2017年蚊帐普遍覆盖运动(UCC)的莫桑比克小组利用佤邦实施了一项远程指导战略。本研究旨在描述性地分析在莫桑比克开展蚊帐普及运动期间，将WA作为指导省级和地区卫生队的辅助工具的情况。方法利用WA，于2017年3月至7月进行定性研究。创建了七个佤族小组。中央级班子1个小组，每个实施省份对应6个小组。对西澳人的内容进行了分析，将其分成不同的主题，并在研究人员和小组参与者之间进行信息三角测量。结果所有佤族成员共有511名成员。在这些人中，96%是省级佤族。所有佤邦群组共交换了24,897条信息(文本和图像)。主要的交流方式是文字(22660-91%)，其次是图像(2237-9%)。内容分析得出五个主题：1)行政/财务，2)后勤，3)规划和执行，4)监测和评价，5)最佳做法。结论在莫桑比克实施全民覆盖蚊帐运动期间，使用WA促进了中央一级的协调，为区和省工作队提供了执行支助，并促进了小组成员之间更广泛和及时的信息共享。
BackgroundWhatsApp (WA) is the most recent and attractive applicative among Smartphone users. The use of WA in healthcare environment has been shown of multiple benefices. Mozambique team involved in 2017 bed nets universal coverage campaign (UCC) implemented a distant mentoring strategy using WA. This study aims to perform a descriptive analysis of the use of WA as a supplementary tool for mentoring provincial and district health teams during bed nets universal coverage campaign in Mozambique.MethodsUsing WA, a qualitative study was carried out between March and July 2017. Seven WA groups were created. One group for central-level team, and six groups corresponding to each implementation province. The WA content was analyzed, grouped into separate themes, and subject to information triangulation among researchers and group participants. Saturation guided the quantity and quality of information.ResultsA total of 511 members were included in all WA groups. Of these, 96% were provincial WA groups. A total of 24,897 messages (text and images) were exchanged in all WA groups. The main communication form was text (22,660-91%), followed by images (2237-9%). Five themes emerged from content analyses: 1) administrative/financial, 2) logistic, 3) planning and implementation, 4) monitoring and evaluation, and 5) best practice.ConclusionsThe use of WA during universal coverage bed nets campaign implementation in Mozambique fostered central-level coordination, providing implementation support to district and provincial teams, and promoting wider and timely information sharing among group members.