Conceptual Design and Iterative Development of a mHealth App by Clinicians, Patients and Their Families.

Conceptual Design and Iterative Development of a mHealth App by Clinicians, Patients and Their Families.
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临床医生、患者及其家人对移动医疗应用程序的概念设计和迭代开发。

DOI:
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发表时间:
2018
影响因子:
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通讯作者:
K. Walker
K. Walker
中科院分区:
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文献类型:
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作者:
L. Woods;E. Cummings;J. Duff;K. Walker

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心力衰竭自我管理可能具有挑战性,但适当设计的以用户为中心的移动的健康(mHealth)创新可能会有所帮助。我们已经建立了一个消费者mHealth应用程序,我们计划将其作为我们健康服务中现有专业多学科心力衰竭护理的辅助工具。我们的双重目标是满足患者的需求,并确保临床相关性,以获得临床医生的推荐。本文报告了参与式的,以用户为中心的协同设计过程的概念设计和迭代开发的应用程序。两个护士主导的参与式设计研讨会进行了六名临床医生和一名患者,确定用户体验的意见,关键功能和优先功能。迭代开发阶段包括两个应用程序线框反馈周期,涉及7名临床医生、3名患者和1名家庭成员。研讨会和线框反馈活动在医院校园内进行,主要使用临床医生可用的资源。软件构建外包,随后设计团队就应用程序的特性和功能达成共识。进一步开发和评估灵活的参与性,以用户为中心的方法,供临床医生使用,以促进与消费者的共同设计,将推进消费者数字健康战略。
Heart failure self-management can be challenging but appropriately designed, user-centred mobile health (mHealth) innovations may help. We have built a consumer mHealth application which we plan to implement as an adjunct to existing specialist multidisciplinary heart failure care at our health service. We have the double aim to meet the needs of patients and ensure clinical relevance in order to be recommended by clinicians. This paper reports the participatory, user-centred co-design process of the conceptual design and iterative development of the application. Two nurse-led participatory design workshops were conducted with six clinicians and a patient, which determined user-experience opinions, key features and priority functions. The iterative development phase encompassed two application wireframe feedback cycles with seven clinicians, three patients and a family member. Workshops and wireframe feedback activities took place on the hospital campus predominantly using resources available to clinicians. Software build was outsourced and was followed by the design team reaching consensus with features and functions of the app. Further development and evaluation of flexible participatory, user-centred methods for use by clinicians to facilitate co-design with consumers will advance consumer digital health strategies.