Using self-congruence theory to explain the interaction effects of brand type and celebrity type on consumer attitude formation

Using self-congruence theory to explain the interaction effects of brand type and celebrity type on consumer attitude formation
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利用自一致性理论解释品牌类型和名人类型对消费者态度形成的交互作用

DOI:
10.1016/j.jbusres.2019.01.055
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发表时间:
2019-10
影响因子:
11.3
通讯作者:
Yige Yuan
Yige Yuan
中科院分区:
管理学2区
文献类型:
--
作者:
Xiajing Zhu;Lefa Teng;Lianne Foti;Yige Yuan

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虽然大量研究表明,品牌形象和消费者自我形象之间的一致性强烈影响他们对品牌的态度,但我们的研究为中国消费者提供了新的视角,并揭示了与品牌类型(源于西方国家的功能性和象征性品牌)和名人代言人类型(西方和中国)相关的自我一致性理论。研究结果证实,功能性品牌和象征性品牌不仅吸引消费者的现实自我,而且吸引消费者的理想自我。目前的研究首次表明,中国名人将导致更高的实际自我和谐的感知和更强烈的态度,一个功能性品牌相比,西方同行之间的中国消费者。研究还表明,当一个西方名人代言一个具有象征意义的品牌时,中国消费者会有更高的理想自我和谐感。从这些发现中,作者得出重要的理论和管理的影响。
While a substantial body of research suggests that congruence between a brand's image and the consumer's self-image strongly impacts their attitude towards the brand, our research sheds new light on Chinese consumers and the self-congruence theory related to brand type (functional and symbolic brands that originate from Western countries) and celebrity endorser type (Western and Chinese). The findings confirm that both the functional brand and the symbolic brand not only appeal to the consumer's actual self, but also appeal to the consumer's ideal self. The current research is the first to show that a Chinese celebrity will lead to a higher perception of actual self-congruity and stronger attitude towards a functional brand compared to Western equivalents among Chinese consumers. It also shows that a Western celebrity will lead to a higher perceived ideal self-congruity among Chinese consumers when endorsing a symbolic brand. From these findings, the authors derive important theoretical and managerial implications.
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