Emergency communication challenges in response to Hurricane Katrina: Lessons from the centers for disease control and prevention

Emergency communication challenges in response to Hurricane Katrina: Lessons from the centers for disease control and prevention
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DOI:
10.1080/00909880601065649
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发表时间:
2007-02-01
影响因子:
2.3
通讯作者:
Bonzo, Sandra E.
Bonzo, Sandra E.
中科院分区:
人文科学3区
文献类型:
--
作者:
Vanderford, Marsha L.;Nastoff, Teresa;Bonzo, Sandra E.

文献摘要

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为了应对卡特里娜飓风的广泛破坏和相关的公共卫生威胁,疾病控制和预防中心(CDC)部署了1,000多名工作人员到其紧急行动中心和受灾地区。其中包括CDC紧急通信系统的成员。本文介绍了战略和战术的健康传播专家在事件发生前,响应和事件发生后的阶段,以解决一系列的紧急通信的迫切需要。它强调了三个艰难的挑战,疾病预防控制中心的通信专家在卡特里娜飓风:健康信息的快速传播;适应不同的受众,地点和情况下的健康信息;和分阶段的关键风险信息在应急响应。
In response to Hurricane Katrina's extensive destruction and related public health threats, the Centers for Disease Control and Prevention (CDC) deployed more than 1,000 staff to its emergency operations center and to affected areas. Among them were members of CDC's Emergency Communication System. This paper describes the strategies and tactics used by health communication specialists during the pre-event, response, and post-event stages to address a range of emergency communication exigencies. It highlights three difficult challenges for CDC communication specialists during Hurricane Katrina: rapid dissemination of health messages; adaptation of health messages for diverse audiences, locations, and circumstances; and phasing of key risk messages during the emergency response.