An empirical evaluation of the System Usability Scale
An empirical evaluation of the System Usability Scale
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DOI：
10.1080/10447310802205776
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发表时间：
2008-08-01
影响因子：
4.7
通讯作者：
Miller, James T.
中科院分区：
文献类型：
--
作者：
Bangor, Aaron;Kortum, Philip T.;Miller, James T.
本文介绍了在开发生命周期的所有阶段收集的大量产品的系统可用性量表（SUS）数据的近10年的价值。SUS由布鲁克（1996）开发，反映了可用性社区对一种工具的强烈需求，这种工具可以快速而容易地收集用户对产品可用性的主观评价。本研究中的数据表明，SUS满足了这一需求。对大量SUS分数的分析结果表明，SUS对于可用性专业人员来说是一个非常强大和通用的工具。本文介绍了这些结果，并讨论了它们的影响，介绍了非传统用途的SUS，解释了一个拟议的修改SUS提供一个形容词的评级，与给定的分数，并提供了什么构成一个可接受的SUS分数的细节。
This article presents nearly 10 year's worth of System Usability Scale (SUS) data collected on numerous products in all phases of the development lifecycle. The SUS, developed by Brooke (1996), reflected a strong need in the usability community for a tool that could quickly and easily collect a user's subjective rating of a product's usability. The data in this study indicate that the SUS fulfills that need. Results from the analysis of this large number of SUS scores show that the SUS is a highly robust and versatile tool for usability professionals. The article presents these results and discusses their implications, describes nontraditional uses of the SUS, explains a proposed modification to the SUS to provide an adjective rating that correlates with a given score, and provides details of what constitutes an acceptable SUS score.