Workshop for Museum and Aquarium Staff Members to Learn How Sensory-Impaired Visitors Feel via Experiences
Workshop for Museum and Aquarium Staff Members to Learn How Sensory-Impaired Visitors Feel via Experiences
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为博物馆和水族馆工作人员举办的研讨会，通过体验了解感官障碍游客的感受
DOI：
10.1145/3369255.3369305
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发表时间：
2019
期刊：
影响因子：
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通讯作者：
Namatame Miki
中科院分区：
文献类型：
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作者：
Kobayashi Makoto;Miyagi Manabi;Wakatsuki Daisuke;Kato Nobuko;Namatame Miki
即使在这些日子里，视障人士和聋哑人和重听人在参观博物馆或水族馆等文化设施时也可能遇到困难。改善翻译基础设施或引入新的IT系统将有效解决这一问题;然而，这对于预算不多的当地设施来说很难。在这种背景下，我们的团队认为，为这些设施的工作人员举办研讨会是基本的，但也是一个实用的解决方案。然后，我们尝试与日本茨木县合作举办研讨会。讲习班主要侧重于这些残疾人在文化设施中接受解释时的感受。参加者戴着眼罩触摸触觉材料，用产生多人噪音的耳机听讲座等。工作坊结束后，他们被要求回答几份问卷并发表评论。结果显示，参与者对研讨会计划感到满意，认为他们需要更多的时间来获取信息，并希望将学习经验推荐给他们的同事。额外的评论表明，他们有动力获得更多关于受损人群的知识，以及治疗和支持感官受损游客的实用方法。
Even these days, visually impaired and deaf and hard of hearing people might encounter difficulties when they visit cultural facilities like museums or aquariums. Improving translation infrastructure or introducing a new IT system would be effective to solve this problem; however, this is hard for local facilities that do not have much budget. In the light of this background, our team thought that a workshop program for staff members of these facilities is basic but is a practical solution. Then, we tried to conduct a workshop collaborating with Ibaraki prefecture, Japan. The workshop mainly focused on the experiences of how these impaired people feel when they receive explanations in cultural facilities. Participants touched tactile material while wearing an eye-mask, listened to a lecture with earphones that produce multi-talker noise, etc. After the workshop, they were required to answer several questionnaires and make comments. The results show that the participants were satisfied with the workshop program, felt they needed more time to acquire information, and would like to recommend the learning experience to their colleagues. The extra comments show that they were motivated to acquire more knowledge about impaired people and practical ways to treat and support sensory-impaired visitors.