Communications skills in dental education: a systematic research review
Communications skills in dental education: a systematic research review
复制标题
DOI：
10.1111/j.1600-0579.2009.00586.x
复制
发表时间：
2010-05-01
影响因子：
2.4
通讯作者：
Manogue, M.
中科院分区：
文献类型：
--
作者：
Carey, J. A.;Madill, A.;Manogue, M.
沟通是患者和牙医之间关系的重要组成部分。牙科学校必须确保本科生在沟通技巧方面得到充分的培训，但几乎没有证据表明什么是适当的培训，以及如何评估能力。本综述旨在探讨与牙科学生沟通技能培训有关的证据的范围和质量。11篇论文符合纳入标准。该综述发现，使用模拟患者的教学学习和临床角色扮演的研究中广泛使用。报告的评估方法主要集中在观察员评价学生的互动咨询。患者参与培训的程度似乎很低。这篇综述建议在未来的研究中解决几个领域的方法，研究范围扩展到包括术中沟通，以及真实的患者在沟通技能的发展中的作用是主动的，而不是被动的。
Communication is an essential element of the relationship between patient and dentist. Dental schools are required to ensure that undergraduates are adequately trained in communication skills yet little evidence exists to suggest what constitutes appropriate training and how competency can be assessed. This review aimed to explore the scope and quality of evidence relating to communication skills training for dental students. Eleven papers fitted the inclusion criteria. The review found extensive use amongst studies of didactic learning and clinical role-play using simulated patients. Reported assessment methods focus mainly on observer evaluation of student interactions at consultation. Patient involvement in training appears to be minimal. This review recommends that several areas of methodology be addressed in future studies, the scope of research extended to include intra-operative communication, and that the role of real patients in the development of communication skills be active rather than passive.