Far Far Away in Far Rockaway: Responses to Risks and Impacts during Hurricane Sandy through First-Person Social Media Narratives

Far Far Away in Far Rockaway: Responses to Risks and Impacts during Hurricane Sandy through First-Person Social Media Narratives
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遥远的远洛克威:通过第一人称社交媒体叙述应对飓风桑迪期间的风险和影响

DOI:
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发表时间:
2016
期刊:
International Conference on Information Systems for Crisis Response and Management
影响因子:
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通讯作者:
Olga V. Wilhelmi
Olga V. Wilhelmi
中科院分区:
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文献类型:
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作者:
T. J. Anderson;M. Kogan;Melissa Bica;L. Palen;K. Anderson;R. Morss;J. Demuth;H. Lazrus;Olga V. Wilhelmi

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2012年10月,飓风桑迪席卷美国东海岸时,它是当时推特上关于这一事件的最多推文。然而,在社交媒体上关于桑迪的讨论中,一些受影响最严重的地区没有得到足够的代表。在这里,我们考察了Far Rockaway社区居民在Twitter上分享的与飓风有关的经历和行为。Far Rockaway是纽约市的一个社区,在地理和社会经济上都很容易受到灾难的影响,那里受到了风暴的严重影响。通过仔细过滤推特上的大量数据,我们关注了41名Far Rockaway居民,他们提供了丰富的个人账户,讲述了他们与桑迪的经历。分析他们的第一人称叙事,我们在他们的数据中看到了风险认知和保护性决策行为。我们还发现,当居民表达被媒体、市政府和桑迪过后的整体救援工作抛弃的感觉时,我们也发现了隐形和忽视的主题。
When Hurricane Sandy swept over the US eastern seaboard in October 2012, it was the most tweeted about event at the time. However, some of the most affected areas were underrepresented in the social media conversation about Sandy. Here, we examine the hurricane-related experiences and behaviors shared on Twitter by residents of Far Rockaway, a New York City neighborhood that is geographically and socioeconomically vulnerable to disasters, which was significantly affected by the storm. By carefully filtering the vast Twitter data, we focus on 41 Far Rockaway residents who offer rich personal accounts of their experience with Sandy. Analyzing their first-person narratives, we see risk perception and protective decision-making behavior in their data. We also find themes of invisibility and neglect when residents expressed feeling abandoned by the media, the city government, and the overall relief efforts in the aftermath of Sandy.