The Results
The Results
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DOI:
10.1177/0284185152038s9706
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发表时间:
1952-07
期刊:
影响因子:
1.3
通讯作者:
中科院分区:
文献类型:
--
作者:
In order for the Bureau of Land Management (BLM) to comply with the Government Performance and Results Act (GPRA) and better meet the needs of the public, a visitor satisfaction survey was conducted at 17 BLM recreation sites in 9 states during fiscal year 2022 (FY22). Of the 17 units conducting the survey this year, 14 units successfully administered the survey. The survey was developed to measure each site’s performance related to Mission Area 3, Goal 2, Strategy 1 (as specified in the DOI 2021/2022 Annual Performance Plan) Enhance Public Satisfaction at DOI Sites by enhancing the enjoyment and appreciation of our natural and cultural heritage. The information collected during the survey will also help the BLM better serve the public. The survey collected visitor satisfaction data regarding visitor information (i.e., use of maps, signs, brochures), developed facilities, recreation use management, resource management, BLM staff and service, programs, commercial recreation operations, educational and interpretive materials, fees, accessibility for visitors with disabilities, activities, and demographics.