Say Hello to Your New Automated Tutor - A Structured Literature Review on Pedagogical Conversational Agents
Say Hello to Your New Automated Tutor - A Structured Literature Review on Pedagogical Conversational Agents
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向您的新自动化导师问好 - 关于教学对话代理的结构化文献综述
DOI：
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发表时间：
2019
期刊：
影响因子：
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通讯作者：
R. Wolff
中科院分区：
文献类型：
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作者：
Sebastian Hobert;R. Wolff
。在本文中，我们介绍了将会话代理用于教育目的的技术现状。这些所谓的教学对话代理是一种专门类型的电子学习和智能辅导系统。与传统的电子学习和智能教学系统的主要区别是，它们使用自然语言对话与学习者交互，例如以聊天机器人的形式。为了我们的研究项目，我们分析了研究流程中的当前趋势以及研究差距。例如，我们的结果表明：(1)在教育中使用移动会话代理是一种趋势，(2)缺乏对现有研究结果(例如设计知识)的适当概括，以及(3)需要全面深入的评估研究和相应的过程模型。基于我们的研究结果，我们为未来的研究制定了一个研究议程。
. In this paper, we present the current state of the art of using conversational agents for educational purposes. These so-called pedagogical conversational agents are a specialized type of e-learning and intelligent tutoring systems. The main difference to traditional e-learning and intelligent tutoring systems is that they interact with learners using natural language dialogs, e.g. in the form of chatbots. For the sake of our research project, we analyzed current trends in the research stream as well as research gaps. Our results show for instance that (1) there is a trend towards using mobile conversational agents in education, (2) a proper generalization of existing research results (e.g. design knowledge) is missing, and (3) there is a need for comprehensive in-depth evaluation studies and corresponding process models. Based on our results, we outline a research agenda for future research studies.