Inclusion of service robots in the daily lives of frail older users: A step-by-step definition procedure on users' requirements
Inclusion of service robots in the daily lives of frail older users: A step-by-step definition procedure on users' requirements
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DOI：
10.1016/j.archger.2017.10.024
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发表时间：
2018-01-01
影响因子：
4
通讯作者：
Qiu, Renxi
中科院分区：
文献类型：
--
作者：
Garcia-Soler, Alvaro;Facal, David;Qiu, Renxi
机器人融入虚弱老年人日常生活的影响，特别是与这些人口需求相关的影响，尚未得到广泛研究。 “独立生活多角色影子机器人系统”（SRS）项目开发了一种用于家庭环境的远程控制、半自主机器人系统。本文的目的是记录用于识别、选择和优先考虑用户需求的迭代过程。通过焦点小组、个人访谈和情景访谈的方式确定了 74 项要求。用户需求清单按照影响、数量和跨国标准排序，揭示了大量与日常生活的基本和工具性活动、认知和社会支持和监控相关的需求，还涉及隐私、安全和适应问题。分析和了解老年用户在与技术设备交互时的看法和需求可以增加辅助技术的价值，并确保系统满足当前未满足的需求。
The implications for the inclusion of robots in the daily lives of frail older adults, especially in relation to these population needs, have not been extensively studied. The "Multi-Role Shadow Robotic System for Independent Living" (SRS) project has developed a remotely-controlled, semi-autonomous robotic system to be used in domestic environments. The objective of this paper is to document the iterative procedure used to identify, select and prioritize user requirements. Seventy-four requirements were identified by means of focus groups, individual interviews and scenario-based interviews. The list of user requirements, ordered according to impact, number and transnational criteria, revealed a high number of requirements related to basic and instrumental activities of daily living, cognitive and social support and monitorization, and also involving privacy, safety and adaptation issues. Analysing and understanding older users' perceptions and needs when interacting with technological devices adds value to assistive technology and ensures that the systems address currently unmet needs.