Exploring User Perspectives on ChatGPT: Applications, Perceptions, and Implications for AI-Integrated Education
Exploring User Perspectives on ChatGPT: Applications, Perceptions, and Implications for AI-Integrated Education
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DOI：
10.48550/arxiv.2305.13114
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发表时间：
2023-05
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通讯作者：
Reza Hadi Mogavi;Chaohua Deng;Justin Juho Kim;Pengyuan Zhou;Young D. Kwon;A. H. Metwally;A. Tlili;Simone Bassanelli;A. Bucchiarone;Sujit Gujar;Lennart E. Nacke;Pan Hui
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作者：
Reza Hadi Mogavi;Chaohua Deng;Justin Juho Kim;Pengyuan Zhou;Young D. Kwon;A. H. Metwally;A. Tlili;Simone Bassanelli;A. Bucchiarone;Sujit Gujar;Lennart E. Nacke;Pan Hui
为了促进教学有效且道德合理的人工智能集成学习环境的发展，批判性地探索沉浸在这些环境中的用户的感知和体验至关重要。在这项研究中，我们对四个主要社交媒体平台进行了彻底的定性内容分析。我们的目标是了解不同教育领域的 ChatGPT 早期采用者的用户体验 (UX) 和观点。我们的研究结果表明，ChatGPT 最常用于高等教育、K-12 教育和实践技能培训领域。在社交媒体对话中，最常与 ChatGPT 相关的话题是生产力、效率和道德。早期采用者对 ChatGPT 的态度是多方面的。一方面，一些用户将其视为能够增强学生自我效能和学习动机的变革工具。另一方面，相关用户也存在一定程度的担忧。他们担心对人工智能系统的潜在过度依赖，他们担心这可能会助长肤浅的学习习惯，并侵蚀学生的社交和批判性思维能力。这种观点的二分法强调了教育背景下人机交互的复杂性。我们的调查增加了这一持续讨论的深度，为正在考虑将 ChatGPT 或类似的生成式人工智能工具纳入其教学策略的教育工作者和学习者提供了众包见解。
To foster the development of pedagogically potent and ethically sound AI-integrated learning landscapes, it is pivotal to critically explore the perceptions and experiences of the users immersed in these contexts. In this study, we perform a thorough qualitative content analysis across four key social media platforms. Our goal is to understand the user experience (UX) and views of early adopters of ChatGPT across different educational sectors. The results of our research show that ChatGPT is most commonly used in the domains of higher education, K-12 education, and practical skills training. In social media dialogues, the topics most frequently associated with ChatGPT are productivity, efficiency, and ethics. Early adopters' attitudes towards ChatGPT are multifaceted. On one hand, some users view it as a transformative tool capable of amplifying student self-efficacy and learning motivation. On the other hand, there is a degree of apprehension among concerned users. They worry about a potential overdependence on the AI system, which they fear might encourage superficial learning habits and erode students' social and critical thinking skills. This dichotomy of opinions underscores the complexity of Human-AI Interaction in educational contexts. Our investigation adds depth to this ongoing discourse, providing crowd-sourced insights for educators and learners who are considering incorporating ChatGPT or similar generative AI tools into their pedagogical strategies.