Reply speed to mobile text messages among Japanese college students: When a quick reply is preferred and a late reply is acceptable
Reply speed to mobile text messages among Japanese college students: When a quick reply is preferred and a late reply is acceptable
复制标题
日本大学生手机短信回复速度：当首选快速回复和可以接受晚回复时
DOI：
10.1016/j.chb.2014.11.047
复制
发表时间：
2015
影响因子：
9.9
通讯作者：
S.
中科院分区：
文献类型：
--
作者：
Kato;Y.;& Kato;S.
在使用移动电话进行通信时，交换速度非常重要。本研究分析了对日本大学生有关手机短信回复的问卷调查的答复。受访者被要求指出需要快速答复的情况以及可以接受缓慢答复的情况。自由回答大致分为“对方的属性”、“自己的情绪状态”、“自己的情况”、“对方的情况”等七类。此外，这些自由回复还存在性别差异，男性更多地提及对方的属性和自身情况，而女性则更多地提及短信内容。要求受访者按照期望的反应速度对情绪进行排序的问题的结果表明，所表达的情绪类型和期望的答复速度之间的关系存在个体差异（例如，当表达喜悦或道歉时，希望快速答复）。然后通过聚类分析将这些个体差异汇总为三种类型。
Speed of exchange is important in communication using mobile phones. This study analyzes responses to a questionnaire survey of Japanese university students about replies to mobile text messages. Respondents were asked to indicate situations where a quick reply was desired and situations where a slow reply was acceptable. Free responses were classified broadly into seven groups such as “attributes of the other party,” “one’s own emotional state,” “one’s own situation,” and “situation of the other party.” Additionally, gender differences were seen in these free responses, with men more often referring to the attributes of the other party and their own situation and women more often referring to the content of the text messages. The results of the questions asking respondents to rank emotions by desired speed of response showed that there are individual differences in the relation between the type of emotion conveyed and the desired speed of reply (e.g., a quick reply was desired when joy or apology was conveyed). These individual differences were then aggregated into three types by cluster analysis.