COVID-19: Reflections on trust, tradeoffs, and preparedness

COVID-19: Reflections on trust, tradeoffs, and preparedness
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DOI:
10.1080/13669877.2020.1758192
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发表时间:
2020-04-25
影响因子:
5.1
通讯作者:
McComas, Katherine A.
McComas, Katherine A.
中科院分区:
管理学4区
文献类型:
--
作者:
Balog-Way, Dominic H. P.;McComas, Katherine A.

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全球冠状病毒病(COVID-19)大流行已经产生了巨大影响,并必将在未来多年产生深远影响。作者反思了与流行病相关的三个风险沟通主题:信任,权衡和准备。在这样一个以科学不确定性为特征的快速演变的事件中,信任至关重要。反思的重点是不确定性的沟通,透明度,以及对政府和科学的信任的长期影响。在权衡方面,考虑了三个关键风险沟通信息的积极和意外负面影响:(1)呆在家里,(2)某些群体处于较高风险中,(3)日常感染和死亡。作者认为,更多地关注信息的“权衡”而不是“有效性”和“评估”而不是“直觉”将有助于指导压力下的风险沟通者。在准备方面,审查了过去传染病爆发的建议。尽管COVID-19不可避免地是“出乎意料”的,但重要的准备行动在很大程度上被忽视了,例如建立关键的风险沟通能力。
The global coronavirus disease (COVID-19) pandemic has already had an enormous impact and will surely have profound consequences for many years to come. The authors reflect on three risk communication themes related to the pandemic: trust, tradeoffs, and preparedness. Trust is critically important during such a rapidly evolving event characterized by scientific uncertainty. Reflections focus on uncertainty communication, transparency, and long-term implications for trust in government and science. On tradeoffs, the positive and unintended negative effects of three key risk communication messages are considered (1) stay at home, (2) some groups are at higher risk, and (3) daily infections and deaths. The authors argue that greater attention to message 'tradeoffs' over 'effectiveness' and 'evaluation' over 'intuition' would help guide risk communicators under pressure. On preparedness, past infectious disease outbreak recommendations are examined. Although COVID-19 was inevitably 'unexpected', important preparedness actions were largely overlooked such as building key risk communication capacities.