The odd couple?: re‐engineering business processes; managing human relations

The odd couple?: re‐engineering business processes; managing human relations
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奇怪的一对?:重新设计业务流程;管理人际关系;

DOI:
10.1111/j.1468-005x.1995.tb00008.x
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发表时间:
1995
影响因子:
5.8
通讯作者:
H. Willmott
H. Willmott
中科院分区:
管理学4区
文献类型:
--
作者:
H. Willmott

文献摘要

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在这里,作者考察了业务流程再造和人力资源管理的话语之间的连续性和张力。在处理各自的假设和主张,特别是关于“人力资源”的组织方面,关键的注意力集中在他们共同倡导的增强雇员权能和高级管理人员的强有力领导上。
Here the author examines continuities and tensions between the discourses of Business Process Re-engineering and Human Resource Management. Addressing their respective assumptions and claims, especially with regard to the organization of ‘human resources', critical attention is focused upon their shared advocacy of employee empowerment and strong leadership from senior managers.