Development of a credit-bearing service leadership subject for university students in Hong Kong
Development of a credit-bearing service leadership subject for university students in Hong Kong
复制标题
为香港大学生开发学分服务领导力科目
DOI：
10.1515/ijamh-2013-0033
复制
发表时间：
2013
影响因子：
--
通讯作者：
Ting Liu
中科院分区：
文献类型：
--
作者：
D. Shek;Lu Yu;Cecilia M. S. Ma;Rachel C. F. Sun;Ting Liu
香港的服务业占本地生产总值的93%，教育制度能否促进香港年青人发展服务领导才能，是一个值得关注的重要问题。不幸的是，香港缺乏专门为大学生设计的服务领导课程。在本文中，服务领导和管理框架的基本原则。香港理工大学最近发展了一个名为“服务领导”的科目，这个科目的基本假设是有效的服务领导是一个道德品质、能力和关怀的函数（E= MC 2）。本文概述了该科目的目标，预期的学习成果，教学大纲，评估和参考资料。还介绍了拟议的评价战略。
Abstract Given that service industries contribute to 93% of Hong Kong’s GDP, an important question that should be asked is whether the education system can promote the development of service leadership among young people in Hong Kong. Unfortunately, service leadership programs specifically designed for university students are lacking in Hong Kong. In this paper, the basic tenets of the Service Leadership and Management framework are presented. Based on the fundamental postulation that effective service leadership is a function of moral character, competence and care (E=MC2), a subject called “Service Leadership” has recently been developed at The Hong Kong Polytechnic University. This paper outlines the objectives, intended learning outcomes, syllabus, assessment, and references of the subject. The proposed evaluation strategies are also described.