New development: Mitigating and negotiating the co-creation of dis/value-Elinor Ostrom's design principles and co-creating public value
New development: Mitigating and negotiating the co-creation of dis/value-Elinor Ostrom's design principles and co-creating public value
复制标题
新进展：缓解和协商dis/value的共创——Elinor Ostrom的设计原则和共创公共价值
DOI：
10.1080/09540962.2022.2066338
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发表时间：
2022
影响因子：
2.5
通讯作者：
Williams O
中科院分区：
文献类型：
--
作者：
Williams O
影响本文提供了一种在设计和提供公共服务方面促进更有效和公平合作的方法。越来越多的公共服务是与服务用户一起设计的，但这些提供者-用户的努力通常不能达到最佳效果和/或产生负面结果。作者提供了一套原则和一个应用这些原则的新框架，旨在：首先，减轻次优和/或负面性能的可能性；其次，促进供应商-用户协作的更积极的过程和结果。以这种方式改善提供者-用户协作将最终导致更好的公共服务设计和交付。
IMPACTThis article provides a way to promote more effective and equitable collaboration in the design and delivery of public services. Increasingly public services are designed with service users, but it is common for these provider–user endeavours to perform sub-optimally and/or to have negative outcomes. The authors offer a set of principles and a novel framework for applying them that have been designed to: firstly, mitigate the potential for sub-optimal and/or negative performance and, secondly, promote more positive processes and outcomes for provider–user collaborations. Improving provider–user collaboration in this way will ultimately lead to better design and delivery of public services.