Drug information service awareness program and its impact on characteristics of inquiries at DIS unit in Malaysian public hospital
Drug information service awareness program and its impact on characteristics of inquiries at DIS unit in Malaysian public hospital
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DOI：
10.4103/2045-080x.111576
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发表时间：
2013-01-01
影响因子：
0.6
通讯作者：
Abd Wahab, Mohd Shahezwan
中科院分区：
文献类型：
--
作者：
Ali, Aida Azlina;Yusoff, Shafinaz Mohd;Abd Wahab, Mohd Shahezwan
目的：研究药物信息服务（DIS）的认识计划，通过利用医疗专业人员，专职医疗服务提供者，患者和公众提供的服务，在马来西亚医院的DIS单位举办，并确定收到的查询的特点。材料和方法：一个认识计划，以促进DIS单位的服务，在2010年3月举行。收集并评估了在宣传计划之前6个月（2009年9月至2010年2月）和之后6个月（2010年4月至9月）记录的药物信息查询表。平均每月查询量前和后的程序进行了比较，以评估该计划的有效性。类型的信息请求者，查询，参考来源，和药物类的信息进行了识别和evaluated.Results：在研究期间，共收到747个药物信息查询表。与计划前的记录（60.83 +/- 21.49）相比，计划后的DIS单位服务的平均总利用率（63.67 +/- 18.24）有所增加，但不显著（P < 0.05）。大部分的DIS服务使用者是药剂师（67.5%），其次是医生（24.9%）。大多数询问是关于药物的剂量和给药途径（61.4%）。最常提及的信息来源是Micromedex和互联网（37.3%）。最常见的查询与抗感染药物（37.8%）。结论：提供足够和准确的药物信息的医疗保健专业人员，患者和公众是至关重要的，以确保优化治疗。应支持利用综合安全分遣队提供的服务。应经常开展提高对DIS认识的方案，以促进和鼓励使用服务。
Objectives : To study the Drug Information Service (DIS) awareness program organized by a DIS unit in Malaysian hospital through utilization of provided services by the healthcare professionals, allied healthcare providers, patients and the public, and to identify the characteristics of inquiries received.Materials and Methods : An awareness program to promote the services of the DIS unit was held throughout the month of March in 2010. Drug information queries forms that have been documented six months prior to (September 2009-February 2010) and six months after (April-September 2010) the awareness program were collected and assessed. Mean monthly inquiries volumes pre- and post-program were compared to evaluate the effectiveness of the program. Types of information requestors, inquiries, reference sources, and drug class information were identified and evaluated.Results: A total of 747 drug information queries forms were received during the study period. The mean total utilization of the DIS unit services after (63.67 +/- 18.24) the DIS awareness program was increased but not significant (P < 0.05) when compared to records before (60.83 +/- 21.49) the program. Majority of the DIS service users were the pharmacist (67.5%), followed by the doctors (24.9%). Most inquiries were regarding the dosage and route of administration of drugs (61.4%). The most frequently referred sources of information were the Micromedex and the Internet (37.3%). The most common inquiries were related to the anti-infective agents (37.8%).Conclusion: Provision of sufficient and accurate drug information to the healthcare professionals, patients, and the public is crucial to ensure optimization of therapy. The utilization of services provided by the DIS unit should be supported. Frequent DIS awareness program should be undertaken to promote and encourage the use of services.