‘Making up’ managers
‘Making up’ managers
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“弥补”经理
DOI：
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发表时间：
2005
期刊：
影响因子：
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通讯作者：
S. Bolton
中科院分区：
文献类型：
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作者：
S. Bolton
将卫生专业人员纳入英国国民保健服务的管理是一项独特的战略，其最终目的是通过规范手段让高级护士和医生参与进来。与其试图直接管理专业人员，这已被证明是一个令人不安的问题，它被认为是更有效的“再造”专业人员作为管理人员。从护士谁是中层管理人员，即病房和单位管理人员收集的数据表明，这种努力的反应不一。利用调查和访谈数据，并使用戈夫曼的概念角色分析作为一个分析框架，可以看出，高级护士如何热情地拥抱管理角色的许多方面，但仍然怀疑，并远离，强调创业活动的管理哲学。
The incorporation of health professionals into the management of the British National Health Service (NHS) is a distinctive strategy ultimately aimed at involving senior nurses and doctors through normative devices. Rather than attempting to directly manage professionals, which has proved to be enduringly problematic, it is deemed more effective to ‘recreate’ professionals as managers. Data collected from nurses who are middle managers, i.e. ward and unit managers, indicate a mixed response to such endeavours. Drawing on survey and interview data, and using Goffman’s concept of role analysis as an analytical framework, it can be seen how senior nurses enthusiastically embrace many aspects of the management role but remain suspicious of, and distance themselves from, a management philosophy that emphasizes entrepreneurial activity.