Social analysis in the requirements engineering process: from ethnography to method
Social analysis in the requirements engineering process: from ethnography to method
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需求工程过程中的社会分析：从民族志到方法
DOI：
10.1109/isre.1999.777980
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发表时间：
1999
期刊：
影响因子：
--
通讯作者：
I. Sommerville
中科院分区：
文献类型：
--
作者：
Stephen Viller;I. Sommerville
多年来，我们一直在调查如何使用工作场所观察来满足复杂系统的要求。本文讨论了我们的工作是如何从民族志与原型通过介绍民族志实地考察，发展社会分析的方法，已从我们的经验，应用民族志技术。我们讨论了这些方法的优点和缺点，特别侧重于我们最近的工作，在开发的连贯性方法。这种方法是基于融合的面向观点和人种学方法的需求工程，并使用行业标准符号（UML）来表示知识的工作。我们使用一个常见的空中交通管制系统的例子来说明每种方法。
Over a number of years, we have been involved in investigations into using workplace observation to inform requirements for complex systems. This paper discusses how our work has evolved from ethnography with prototyping through presentation of ethnographic fieldwork, to developing a method for social analysis that has been derived from our experience of applying ethnographic techniques. We discuss the strengths and weaknesses of each of these approaches with a particular focus on our most recent work in developing the Coherence method. This method is based on a fusion of viewpoint-oriented and ethnographic approaches to requirements engineering and uses an industry-standard notation (UML) to represent knowledge of work. We use a common example of an air traffic control system to illustrate each approach.