User Involvement and Entrepreneurial Action
User Involvement and Entrepreneurial Action
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用户参与和创业行动
DOI：
10.17011/ht/urn.2007279
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发表时间：
2007
期刊：
影响因子：
--
通讯作者：
P. Repo
中科院分区：
文献类型：
--
作者：
E. Heiskanen;P. Repo
让用户参与创新过程是一个大量研究、实验和辩论的主题。对特定组织特征对用户参与的限制给予的关注较少。这篇文章探讨了两家开发交互式数字应用程序的小公司在利用用户输入方面的障碍。我们将我们的发现与早期涉及大公司的研究进行对比，以确定影响用户投入利用的创业轰动和行动的特征。我们发现，小公司遵循明显的行动理性，导致一些用户输入的快速实施，以及对另一些用户的防御。这两组数据还揭示了文献中经常被忽视的共同特征。我们将用户参与重新定义为用户和创新公司之间的一种互动形式，一方面受到微观社会学过程的促进和制约，另一方面受到竞争环境的性质的推动和制约。
Involving users in the innovation process is a subject of much research, experimentation, and debate. Less attention has been given to the limits to user involvement that ensue from specific organizational characteristics. This article explores barriers to the utilization of users' input in two small companies developing interactive digital applications. We contrast our findings to earlier research involving large companies to identify features of entrepreneurial sensemaking and action that influence the utilization of users' input. We find that the small companies follow a distinct action rationality, leading to rapid implementation of some user inputs, and defensiveness toward others. Both sets of data also reveal common features that are often overlooked in the literature. We reconceptualize user involvement as a form of interaction between users and innovating companies that is facilitated and constrained by micro-sociological processes, on the one hand, and the nature of the competitive environment, on the other.