Social App Accessibility for Deaf Signers
Social App Accessibility for Deaf Signers
复制标题
聋人手语者可使用的社交应用程序
DOI：
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发表时间：
2020
期刊：
影响因子：
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通讯作者：
A. Monroy
中科院分区：
文献类型：
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作者：
Kelly Avery Mack;Danielle Bragg;M. Morris;M. Bos;Isabelle Albi;A. Monroy
社交媒体平台支持共享书面文本、视频和音频。所有这些格式对于耳聋或听力困难的人（DHH）来说可能无法使用，特别是那些主要通过手语进行交流的人，我们称之为聋人手语者。我们研究聋人手语者如何与社交平台互动，重点关注他们如何分享内容以及他们面临的障碍。我们采用混合方法，涉及七次深度访谈和对更大人群的调查（n = 60）。我们发现，聋哑人手语者以书面英语分享最多，尽管他们希望用手语分享。我们进一步确定了在社交媒体平台上消费内容（例如，视频中口头内容缺乏字幕）和制作内容（例如，为签名视频添加字幕、登录手机摄像头）的关键困难领域。我们的研究结果不仅为聋人手语者使用社交媒体提供了新颖的见解，而且更普遍地强化了先前关于 DHH 沟通的发现，同时揭示了使聋人手语者更容易使用社交媒体平台的潜在方法。
Social media platforms support the sharing of written text, video, and audio. All of these formats may be inaccessible to people who are deaf or hard of hearing (DHH), particularly those who primarily communicate via sign language, people who we call Deaf signers. We study how Deaf signers engage with social platforms, focusing on how they share content and the barriers they face. We employ a mixed-methods approach involving seven in-depth interviews and a survey of a larger population (n = 60). We find that Deaf signers share the most in written English, despite their desire to share in sign language. We further identify key areas of difficulty in consuming content (e.g., lack of captions for spoken content in videos) and producing content (e.g., captioning signed videos, signing into a phone camera) on social media platforms. Our results both provide novel insights into social media use by Deaf signers and reinforce prior findings on DHH communication more generally, while revealing potential ways to make social media platforms more accessible to Deaf signers.