An Evolutionary Perspective
An Evolutionary Perspective
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DOI：
10.3166/jds.13.91-111
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发表时间：
2004-01
影响因子：
3.4
通讯作者：
Danijela Briggs;D. Arnott
中科院分区：
文献类型：
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作者：
Danijela Briggs;D. Arnott
决策支持系统失败的研究大多涉及基于因素模型的调查研究。本文采取了另一种方法，对某制造企业的一个决策支持系统项目进行了深入的调查。指导这项研究的理论模型是KINE的适应性设计方法，该方法将DSS开发概念化为系统、客户和分析师之间的一系列适应性循环。案例研究分析确定了一系列因素或过程，这些因素或过程可能会干扰KINE的适应性循环；我们将这些因素称为进化破坏者。了解这些干扰因素可能会比其他情况更早地提醒DSS开发人员项目失败的可能性。
Most studies of DSS failure involve survey research, based on factor models. This paper takes an alternative approach and reports on the intensive investigation of a single DSS project in a manufacturing company. The theoretical model informing the research is Keen’s adaptive design approach that conceptualizes DSS development as a series of adaptive loops between the system, the client, and the analyst. The case study analysis identifies a series of factors or processes that can interfere with Keen’s adaptive loops; we call these factors evolutionary disruptors. Knowledge of these disruptors may alert DSS developers to the likelihood of project failure earlier than would otherwise be the case.