Women-focused treatment agencies and process improvement: Strategies to increase client engagement.
Women-focused treatment agencies and process improvement: Strategies to increase client engagement.
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DOI：
10.1080/02703140802384693
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发表时间：
2009-01-01
期刊：
影响因子：
2.1
通讯作者：
Owens B
中科院分区：
文献类型：
--
作者：
Wisdom JP;Hoffman K;Rechberger E;Seim K;Owens B
行为健康治疗机构常常很难让客户参与治疗。女性服务对象通常还有其他因素，例如家庭责任、经济困难或虐待史，这些因素给继续接受护理带来了额外的挑战。作为国家倡议的一部分，四家以女性为重点的戒毒治疗机构利用流程改进来解决治疗参与问题。与工作人员的访谈和焦点小组评估了干预措施的性质和程度。以女性为重点的戒毒治疗机构选择基于关系的干预措施来吸引客户参与治疗，并将四周治疗保留率从 66% 提高到 76%。以女性为中心的治疗过程改进干预措施可能有助于提高参与度。
Behavioral health treatment agencies often struggle to keep clients engaged in treatment. Women clients often have additional factors such as family responsibilities, financial difficulties, or abuse histories that provide extra challenges to remaining in care. As part of a national initiative, four women-focused drug treatment agencies used process improvement to address treatment engagement. Interviews and focus groups with staff assessed the nature and extent of interventions. Women-focused drug treatment agencies selected relational-based interventions to engage clients in treatment and improved four-week treatment retention from 66% to 76%. Process improvement interventions in women-focused treatment may be useful to improve engagement.