Strategic supplier relationships and supply chain resilience: Is digital transformation that precludes trust beneficial?
Strategic supplier relationships and supply chain resilience: Is digital transformation that precludes trust beneficial?
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DOI：
10.1108/ijopm-10-2020-0702
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发表时间：
2021-07-27
影响因子：
9.9
通讯作者：
Irawan, Chandra Ade
中科院分区：
文献类型：
--
作者：
Faruquee, Murtaza;Paulraj, Antony;Irawan, Chandra Ade
本研究的目的是调查沟通，信任和数字化转型在联合解决问题和供应链弹性之间的关系中所发挥的作用。更具体地说，作者试图研究的可能性，数字化转型作为一个联合解决问题的context.Design/方法/方式的信任的替代- Asurvey工具的开发和管理，在英国和美国的制造企业。从291名高级管理人员收集的数据的基础上，通过定制的过程模型进行多重线性回归，以测试提出的hypothesis.Findings -结果指向数字化转型的实际影响远比最初的好处，它似乎带来了供应链内复杂。因此，技术只有在正确的环境中应用才有效。作者展示了三人的数字化转型，信任和联合解决问题，可以是非常有价值的建立供应链的弹性和这些概念之间的相互关系的进一步调查是warranty.Originality/value -这项研究有助于越来越多的文献集中在数字化转型可以发挥的作用，在发展供应链的能力。它增加了对技术和治理在联合解决问题和供应链弹性中的作用的早期经验见解。
Purpose - The purpose of this study is to investigate the role that communication, trust and digital transformation can play in the relationship between joint problem-solving and supply chain resilience. More specifically, the authors try to examine the possibility of digital transformation as a replacement for trust within a joint problem-solving context.Design/methodology/approach - Asurvey instrument was developed and administrated to manufacturing firms within the United Kingdom and the United States. Based on data collected from 291 senior managers, multiple linear regressions were conducted through a customized process model to test the proposed hypotheses.Findings - The results point to the actual impact of digital transformation being far more complicated than the initial benefits that it appears to bring within a supply chain. Thus, technology is only effective when applied within the right context. The authors showcase that the trio of digital transformation, trust and joint problem-solving can be highly valuable to establish supply chain resilience and that further investigation on the interrelationships between these concepts is warranted.Originality/value - This study contributes to the growing literature focusing on the role that digital transformation can play in developing supply chain capabilities. It adds an early empirical insight on the role of technology and governance in joint problem-solving and supply chain resilience.