Homeless young people's experiences with information systems: life and work in a community technology center

Homeless young people's experiences with information systems: life and work in a community technology center
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无家可归的年轻人使用信息系统的经历:在社区技术中心的生活和工作

DOI:
10.1145/1753326.1753520
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发表时间:
2010
期刊:
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
影响因子:
--
通讯作者:
David G. Hendry
David G. Hendry
中科院分区:
--
文献类型:
--
作者:
J. Woelfer;David G. Hendry

文献摘要

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本文探讨了13-25岁的无家可归年轻人如何利用日常生活中的信息系统。在社区技术中心观察到,描述了四个不同的用途示例:i)使用数字工具找到就业身份。从这些例子和对这个社区的讨论中,提出了一个生态考虑的框架。该框架区分了街道上的“生活”(自力更生,脆弱性和基本需求)和社区技术中心的“工作”(合格,青年关系和目标)的要素。任何针对无家可归的年轻人的信息系统都必须从这两种不同的无家可归者角度来弥补紧张局势和机会。
This paper explores how homeless young people, aged 13-25, make use of information systems in daily life. Observed in a community technology center, four different examples of uses are described: i) Using digital tools to find employment, ii) Telling stories with representations of the built world, iii) Portraying life on the street with video, and iv) Constructing online identities. From these examples and a discussion of this community, a framework of ecological considerations is proposed. This framework distinguishes between elements of 'life' on the street (Self-Reliance, Vulnerability, and Basic Needs) and 'work' in the community technology center (Conformity, Youth-Adult Relationships, and Goals). Any information system for homeless young people must engage the tensions and opportunities that arise from these two different perspectives of homelessness.