Co-Production Under the Financial Crisis and Austerity: A Means of Democratizing Public Services or a Race to the Bottom?

Co-Production Under the Financial Crisis and Austerity: A Means of Democratizing Public Services or a Race to the Bottom?
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DOI:
10.1177/1056492615579790
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发表时间:
2015-10-01
影响因子:
3.1
通讯作者:
Fotaki, Marianna
Fotaki, Marianna
中科院分区:
管理学4区
文献类型:
--
作者:
Fotaki, Marianna

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由于财政和金融危机对世界许多国家的公共支出造成压力,用户参与共同生产公共服务的重要性日益增加。联合制作在公共政策中的作用也很重要,因为它为用户创造机会,使他们更多地参与他们所依赖的服务的关键方面,从而增强他们的能力。然而,联合制作有实际和概念上的限制。公民通常缺乏执行专门服务的培训和经验,用自愿努力取代有偿人员意味着部分成本被转移到共同生产者自己身上。在金融危机和紧缩政策下,联合制作和用户接管公共服务,可能会开启公共服务民主化的新时代,或者引发一场逐底竞赛。这篇简短的文章强调需要扩大和加深我们对各种形式的联合制作的认识,以便了解联合制作对参与者和政策环境产生潜在变革性影响的条件。总而言之,我认为,研究新出现的联合生产形式,包括那些促进不同社会目标和替代组织方式的形式,可能会为有关公共服务未来的问题提供答案。
The involvement of users in the co-production of public services is of increasing importance as fiscal and financial crises put pressure on public spending in many countries around the world. The role of co-production in public policy is also important as it creates opportunities for users' empowerment through their greater involvement in the key aspects of services on which they rely. However, there are practical and conceptual limitations to co-production. Citizens normally lack the training and experience to perform specialized services, and the substitution of paid personnel with voluntary efforts means that some of the costs are transferred to co-producers themselves . Co-production and users taking over public services under the financial crisis and austerity, might usher in a new era of democratizing public services or instigate a race to the bottom. This short article highlights the need for broadening and deepening our knowledge of the various forms of co-production, in order to understand the conditions for potentially transformative effects of co-production on the participants and policy environment. In conclusion, I argue that examining the new emerging forms of co-production, including those that promote different social goals and alternative ways of organizing, might provide an answer to questions about the future of public services.