Understanding the Impact of Digital Health Strategies During the COVID-19 Outbreak in Saudi Arabia.
Understanding the Impact of Digital Health Strategies During the COVID-19 Outbreak in Saudi Arabia.
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DOI：
10.2147/rmhp.s331084
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发表时间：
2021
影响因子：
3.5
通讯作者：
Alanzi TM
中科院分区：
文献类型：
--
作者：
Alhodaib H;Alanzi TM
从多方面分析了新冠肺炎对医疗服务管理、医疗服务可及性、医疗服务提供等方面的影响。然而，新冠肺炎大流行导致医疗服务中断，这导致数字医疗技术的采用增加，主要是出于需要和必要性。本研究着眼于当前流行的情况(对数字健康服务的依赖程度越来越高)，从政策制定者和公民的角度考察了数字健康技术的影响。采用了一种混合方法。对专家和政策制定者进行了27次半结构化在线访谈，以从政策制定者的角度评估影响。使用在线调查问卷工具收集了1698名沙特阿拉伯公民关于数字健康应用的各个方面的回复。新冠肺炎爆发期间，医疗支出增加，导致各种数字健康应用的推出。虽然政策制定者为他们在改善保健服务和可获得性方面的立场进行了辩护，但公民反映无法在网上预订药品/个人医疗设备(平均数=2.4)，并且缺乏通过数字健康应用程序提供的个性化护理(平均数=2.9)。此外，在数字卫生技术的可获得性、利用率和感知方面，人口群体之间存在差异。政策制定者在制定和实施数字健康政策时必须考虑并解决这些差异。
The impact of COVID-19 has been analyzed from various aspects on the health care services management, accessibility and delivery of health care services. However, the COVID-19 pandemic has led to disruptions in health care services, which led to the increase in adoption of digital health technologies, mostly arising out of need and necessity. Focusing on the prevailing situations (increasing reliance on digital health services), this study investigates the impact of digital health technologies from the perspectives of policymakers and citizens. A mixed-methods approach was adopted. Twenty-seven semi-structured online interviews were conducted with experts and policymakers for assessing the impact from policymakers' perspectives. An online survey questionnaire instrument was used to collect the responses from 1698 Saudi Arabian citizens in relation to the various aspects of digital health applications. Health care expenditures increased during the COVID-19 outbreak, resulting in launch of various digital health applications. While policymakers defended their stand in improving health care services and accessibility; citizens reflected inability to book medicines/personal medical equipment online (Mean=2.4) and suffered a lack of personalized care (Mean=2.9) through digital health applications. Moreover, disparities exist between the population groups with respect to the accessibility, utilization, and perceptions of digital health technologies. Policymakers have to consider and address these differences in formulating digital health policies and implementing them.