Robots for Joy, Robots for Sorrow: Community Based Robot Design for Dementia Caregivers

Robots for Joy, Robots for Sorrow: Community Based Robot Design for Dementia Caregivers
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欢乐机器人,悲伤机器人:针对痴呆症护理人员的基于社区的机器人设计

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发表时间:
2019
期刊:
IEEE/ACM International Conference on Human-Robot Interaction
影响因子:
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通讯作者:
L. Riek
L. Riek
中科院分区:
--
文献类型:
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作者:
Sanika Moharana;Alejandro E. Panduro;Hee Rin Lee;L. Riek

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许多新技术正在被开发来支持痴呆症患者。然而,他们主要关注痴呆症患者;因此,作为痴呆症护理最重要的利益相关者之一的非正式护理人员在技术设计空间中仍然是隐形的。在本文中,我们提出了一个为期六个月的基于社区的设计研究过程,其中我们与痴呆症护理人员支持小组合作设计用于痴呆症护理的机器人。本文的贡献有三个方面。首先,我们拓宽了痴呆症机器人设计的背景,在协同设计过程中赋予非正式家庭护理人员更突出的作用。其次,我们提供了新的设计指南,将机器人置于家庭护理范式中,这提出了机器人的新角色和行为。这些措施包括通过传达看护者不想听到的信息(例如有关饮食或药物的信息)来减少情绪劳动,或在情绪困难时期提供重定向,以及促进积极的共享时刻。第三,我们的工作发现了某些机器人属性与其与护理人员正在经历的痴呆症阶段的关系之间的联系。例如,护理人员希望他们的机器人能够在痴呆症早期阶段促进与护理人员的互动,但又处于后台。然而,对于痴呆症的后期阶段,他们希望机器人取代看护者与被看护者之间的互动,以减轻他们的情感负担,并处于前台。这些联系为我们如何思考 HRI 中的适应性和长期互动提供了重要的见解。我们希望我们的工作为 HRI 研究人员通过基于社区的设计来研究痴呆症护理人员机器人提供新途径。
Many new technologies are being built to support people with dementia. However, they largely focus on the people with dementia; consequently, informal caregivers, one of the most important stakeholders in dementia care, remain invisible within the technology design space. In this paper, we present a six-month long, community-based design research process where we collaborated with dementia caregiver support groups to design robots for dementia caregiving. The contributions of this paper are threefold. First, we broaden the context of dementia robot design to give a more prominent role to informal family care-givers in the co-design process. Second, we provide new design guidelines that contextualize robots within the family caregiving paradigm, which suggest new roles and behaviors of robots. These include lessening emotional labor by communicating information caregivees do not want to hear (e.g., regarding diet or medication) or providing redirection during emotionally difficult times, as well as facilitating positive shared moments. Third, our work found connections between certain robot attributes and their relationship to the stage of dementia a caregivee is experiencing. For example, caregivers wanted their robots to facilitate interaction with their caregivees in early stages of dementia, yet be in the background. However, for later stages of dementia, they wanted robots to replace caregiver-caregivee interaction to lessen their emotional burden, and be foregrounded. These connections provide important insights in to how we think about adaptability and long-term interaction in HRI. We hope our work provides new avenues for HRI researchers to studying robots for dementia caregivers by engaging in community-based design.
轻度认知障碍的生活质量评级降低:对受试者和知情者反应的分析。
DOI: 10.1097/jgp.0b013e31826ce640
发表时间: 2012
期刊: The American journal of geriatric psychiatry : official journal of the American Association for Geriatric Psychiatry
影响因子: --
作者:
Teng,Edmond;Tassniyom,Kanida;Lu,PoH
通讯作者: Lu,PoH