A queuing model for due date control in a multiserver repair shop
A queuing model for due date control in a multiserver repair shop
复制标题
多服务器维修店中用于到期日期控制的排队模型
DOI:
10.1002/nav.8
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发表时间:
2001
期刊:
影响因子:
--
通讯作者:
J. van der Wal
中科院分区:
文献类型:
--
作者:
J. Keizers;I. Adan;J. van der Wal
This paper deals with a repair shop with multiple parallel servers, which has to carry out planned overhauls. Each overhaul consists of a large number of maintenance jobs. The overhaul process is interrupted by randomly arriving emergency jobs. To control the delivery performance of the overhauls, knowledge about the overhaul makespan distribution should be available. Using a 2‐dimensional Markov model, we derive the first and second moment of the overhaul makespan analytically for the case that the repair times of all overhaul jobs are identically and exponentially distributed. For the case of nonidentical repair time distributions, an approximation is presented. Simulation shows that the makespan distribution fitted on these moments gives an excellent approximation. © John Wiley & Sons, Inc. Naval Research Logistics 48: 281–282, 2001