Exploring Emotion in Teaching: Emotional Labor, Burnout, and Satisfaction in Chinese Higher Education
Exploring Emotion in Teaching: Emotional Labor, Burnout, and Satisfaction in Chinese Higher Education
复制标题
DOI:
10.1080/03634520701586310
复制
发表时间:
2008-01
影响因子:
2.3
通讯作者:
Qin Zhang;Weihong Zhu
中科院分区:
文献类型:
--
作者:
Qin Zhang;Weihong Zhu
The current study was designed to examine the emotional labor of Chinese college instructors and its effects on teacher burnout and satisfaction. Four major findings were drawn: (a) of the three dimensions of emotional labor, Chinese college instructors engaged in deep acting the most and surface acting the least; (b) surface acting had deleterious effects on teacher burnout and satisfaction, but deep acting and authenticity had positive effects; (c) the three dimensions of emotional labor differed in magnitude as predictors of teacher burnout and satisfaction; and (d) both the emotional labor scale and the burnout scale conformed to the three-factor model with a Chinese sample.