Controlling Complex Technical Systems: The Control Room Operator’s Tasks in Process Industries
Controlling Complex Technical Systems: The Control Room Operator’s Tasks in Process Industries
复制标题
控制复杂的技术系统：过程工业中控制室操作员的任务
DOI：
10.1007/978-94-007-5049-4_2
复制
发表时间：
2014
影响因子：
--
通讯作者：
A. Kluge
中科院分区：
文献类型：
--
作者：
A. Kluge
本章讨论了控制室操作员的任务和“控制室操作员控制什么”的问题。提供了术语复杂技术系统的定义，然后介绍和定义复杂系统的组成部分，如互连性，动态效果，不透明性和机组人员协调的启示。为了了解机组协调的复杂性，对工厂运营团队的角色进行了解释。提供了操作员任务的列表，以及与理解操作员的控制任务相关的过程工业批处理/混合和过程/流工业之间的差异。介绍了复杂任务的组成特征。最后，区分了常规和非常规任务以及正常和异常情况，作为培训设计中要考虑的相关工作条件和背景因素。
This chapter addresses the control room operator’s task and the issue of ‘what control room operators control’. A definition of the term complex technical system is provided, followed by an introduction and definition of the constituents of a complex system such as interconnectivity, dynamic effects, non-transparency and crew coordination affordances. In order to understand crew coordination complexity, plant operation team roles are explained. A list of operators’ tasks is provided, as well as differences between process industries batch/mix and process/flow industries relevant for understanding the operator’s control tasks. The constituent characteristics of a complex task are introduced. Finally, a distinction is made between routine and non-routine tasks as well as between normal and abnormal situations as relevant work conditions and context factors to be considered in training design.