Moving from talking heads to newlyweds: exploring video chat use during major life events
Moving from talking heads to newlyweds: exploring video chat use during major life events
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从说话的人到新婚夫妇：探索重大生活事件中视频聊天的使用
DOI：
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发表时间：
2014
期刊：
影响因子：
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通讯作者：
Carman Neustaedter
中科院分区：
文献类型：
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作者：
M. Massimi;Carman Neustaedter
家庭和个人使用的视频聊天程序（例如，Skype）正变得越来越流行，因为它不仅仅是与远程朋友或家人交谈。这就需要了解视频聊天的更广泛用途，它“超越了会说话的头脑”。“在本文中，我们调查了一个紧急情况：重大生活事件，其中视频聊天被用来将远程参与者连接到仪式聚会（例如，婚礼，葬礼）。为了探索这种情况，我们对87人进行了一项在线调查，他们报告了他们使用视频聊天来查看或分享重大生活事件的情况。我们的研究结果表明，主要的生活事件，作为一个新兴的视频聊天场景的例子，带来了独特的社会技术背景和挑战。不对称的特点是大部分的研究结果：我们发现本地和远程组的大小，环境，气氛和情绪之间的差异。我们讨论了这些情况，并确定了改进视频聊天设计的方法，以更好地支持共享体验。
Video chat programs for home and personal use (e.g., Skype) are becoming increasingly popular for doing more than simply conversing with a remote friend or family member. This creates a need to understand the broader use of video chat that moves "beyond talking heads." In this paper, we investigate one emergent scenario: major life events where video chat is used to connect remote participants to a ritual gathering (e.g., a wedding, a funeral). To explore this scenario, we conducted an online survey with 87 people who reported on their usage of video chat for viewing or sharing major life events. Our results show that major life events, as an example of a burgeoning set of video chat scenarios, bring unique socio-technical contexts and challenges. Asymmetry characterized much of the findings: we find differences between local and remote group sizes, environments, atmosphere, and emotionality. We discuss these situations and identify ways to improve the design of video chat to better support shared experiences.