Managerial elites making rhetorical and linguistic ‘moves’ for a moving (emotional) display
Managerial elites making rhetorical and linguistic ‘moves’ for a moving (emotional) display
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管理精英通过修辞和语言“动作”来展示动人的（情感）
DOI：
10.1177/0018726704047140
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发表时间：
2004
期刊：
影响因子：
5.7
通讯作者：
D. Samra
中科院分区：
文献类型：
--
作者：
D. Samra
本文对组织中情绪的社会学研究做出了贡献。它依赖于一项创新举措，将人种学方法扩展到包括音频记录，在这种情况下，管理精英们自然发生的互动，为情感研究的“经验性填充”提供基础。此外，从理论上讲，为了发展这一领域，包括同时谈论情绪性和理性，纳什将修辞学描述为情感是借鉴的。特别是，据说演讲者需要四个话语成分来“打动听众”，这些成分被用来分析精英们是如何将情感表达和理性的修辞相互交织在一起，以影响管理/战略过程。这四个成分是移情事件/大主题、立场、话语设计(类)和话语关系(词汇)。从一个民族志中复制了三个关于精英谈话的简短转录摘录，以说明对精英们集合的情感展示的细粒度分析的范围--其中两个是从互动的ebband-flow中抽象出来的，以说明日常“伟大”演讲的“微型演讲”，第三个具体说明了互动的错综复杂的本质，揭示了情感可以被比作“道德和关系伦理的晴雨表”的方式。
This article contributes to sociological studies of emotions in organizations. It resides upon an innovative move to extend the ethnographic approach to include audio-recording, in this case managerial elites’ naturally occurring interactions, to provide the basis for an ‘empirical filling out’ of emotions research. Furthermore, theoretically to develop this field in ways that encompass the simultaneous speaking of emotionality and rationality, Nash’s account of rhetoric as emotion is drawn upon. In particular, the four discursive constituents which orators are said to need for ‘moving an audience’ are deployed to analytically trace how elites intertwine emotional expressiveness and a rhetoric of rationality to influence management/strategic processes. These four constituents are empathetic matter/great theme, stance, utterance design (taxis) and utterance relation (lexis). Three brief transcribed extracts of elites-at-talk are reproduced from one ethnography to illustrate the scope of a fine-grained analysis of elites’ assembly of emotional displays – two are abstracted from the ebband-flow of interaction to illustrate everyday ‘mini-speeches’ of ‘great’ oratory and the third specifically illustrates the intricate nature of inter action revealing the ways emotion can be likened to a ‘barometer of moral and relational ethics’.