A large-scale exploration of terms of service documents on the web

A large-scale exploration of terms of service documents on the web
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对网络服务条款文档的大规模探索

DOI:
10.1145/3469096.3474940
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发表时间:
2021
期刊:
Proceedings of the 21st ACM Symposium on Document Engineering
影响因子:
--
通讯作者:
Giles, C. Lee
Giles, C. Lee
中科院分区:
--
文献类型:
--
作者:
Sundareswara, Soundarya Nurani;Srinath, Mukund;Wilson, Shomir;Giles, C. Lee

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服务条款文档是组织网站的共同特征。虽然没有全面要求各组织提供这些文件,但提供这些文件往往是为了基本的法律目的。网站的用户应该同意服务条款文档的内容,但用户往往会忽略这些文档,因为它们通常很长且难以理解。作为大规模理解这些文档的一个步骤,我们提出了一个史无前例的服务术语语料库,其中包含从免费公司数据集中抽样的公司网站获取的247,212个英语服务文档术语。我们检查了文件的url和内容,发现一些声称发布服务条款的网站实际上并没有提供这些条款。我们分析不可用的原因,并确定在给定的一组网站域的服务条款的总体可用性。我们还发现,一些网站提供了将服务条款与隐私政策相结合的协议,这通常是一份强制性的单独文件。使用主题建模,我们通过将这些组合文档中的主题与单独的服务条款和隐私策略中的主题进行比较来分析它们。结果表明,这种单页协议遗漏了典型隐私政策和服务条款文件中最常见的一些主题,而且与服务条款主题相比,许多协议不成比例地涵盖了隐私政策主题。
Terms of service documents are a common feature of organizations' websites. Although there is no blanket requirement for organizations to provide these documents, their provision often serves essential legal purposes. Users of a website are expected to agree with the contents of a terms of service document, but users tend to ignore these documents as they are often lengthy and difficult to comprehend. As a step towards understanding the landscape of these documents at a large scale, we present a first-of-its-kind terms of service corpus containing 247,212 English language terms of service documents obtained from company websites sampled from Free Company Dataset. We examine the URLs and contents of the documents and find that some websites that purport to post terms of service actually do not provide them. We analyze reasons for unavailability and determine the overall availability of terms of service in a given set of website domains. We also identify that some websites provide an agreement that combines terms of service with a privacy policy, which is often an obligatory separate document. Using topic modeling, we analyze the themes in these combined documents by comparing them with themes found in separate terms of service and privacy policies. Results suggest that such single-page agreements miss some of the most prevalent topics available in typical privacy policies and terms of service documents and that many disproportionately cover privacy policy topics as compared to terms of service topics.
大规模隐私:PrivaSeer 网络隐私政策语料库简介
DOI: 10.18653/v1/2021.acl-long.532
发表时间: 2021
期刊: Proceedings of the 59th Annual Meeting of the Association for Computational Linguistics and the 11th International Joint Conference on Natural Language Processing
影响因子: --
作者:
Srinath, Mukund;Wilson, Shomir;Giles, C Lee
通讯作者: Giles, C Lee