Online Policies for Efficient Volunteer Crowdsourcing
Online Policies for Efficient Volunteer Crowdsourcing
复制标题
高效志愿者众包在线政策
DOI:
10.2139/ssrn.3802624
复制
发表时间:
2020
期刊:
影响因子:
--
通讯作者:
Scott Rodilitz
中科院分区:
文献类型:
--
作者:
V. Manshadi;Scott Rodilitz
Nonprofit crowdsourcing platforms such as food recovery organizations rely on volunteers to perform time-sensitive tasks. Thus, their success crucially depends on efficient volunteer utilization and engagement. To encourage volunteers to complete a task, platforms use nudging mechanisms to notify a subset of volunteers with the hope that at least one of them responds positively. However, since excessive notifications may reduce volunteer engagement, the platform faces a trade-off between notifying more volunteers for the current task and saving them for future ones. Motivated by these applications, we introduce the online volunteer notification problem, a generalization of online stochastic bipartite matching where tasks arrive following a known time-varying distribution over task types. Upon arrival of a task, the platform notifies a subset of volunteers with the objective of minimizing the number of missed tasks. To capture each volunteer's adverse reaction to excessive notifications, we assume that a notification triggers a random period of inactivity, during which she will ignore all notifications. However, if a volunteer is active and notified, she will perform the task with a given pair-specific match probability that captures her preference for the task. We develop two online randomized policies that achieve constant-factor guarantees which are close to the upper-bounds we establish for the performance of any online policy. Our policies as well as hardness results are parameterized by the minimum discrete hazard rate of the inter-activity time distribution. The design of our policies relies on two modifications of an ex-ante feasible solution: (1) properly scaling down the notification probability prescribed by the ex-ante solution, and (2) sparsifying that solution. Further, in collaboration with Food Rescue U.S., a volunteer-based food recovery platform, we demonstrate the effectiveness of our policies by testing them on the platform's data from various locations across the U.S.
DOI:
10.1145/3465456.3467613
发表时间:
2021-02
期刊:
Proceedings of the 22nd ACM Conference on Economics and Computation
影响因子:
--
作者:
C. Papadimitriou;Tristan Pollner;A. Saberi;David Wajc
通讯作者:
C. Papadimitriou;Tristan Pollner;A. Saberi;David Wajc
DOI:
10.1287/inte.2019.1005
发表时间:
2019-10
期刊:
INFORMS J. Appl. Anal.
影响因子:
--
作者:
Daniel Freund;S. Henderson;E. O'Mahony;D. Shmoys
通讯作者:
Daniel Freund;S. Henderson;E. O'Mahony;D. Shmoys
影响因子:
5.4
作者:
Rusmevichientong, Paat;Sumida, Mika;Topaloglu, Huseyin
通讯作者:
Topaloglu, Huseyin