Organizational resilience and employee work-role performance after a crisis situation: exploring the effects of organizational resilience on internal crisis communication
Organizational resilience and employee work-role performance after a crisis situation: exploring the effects of organizational resilience on internal crisis communication
复制标题
危机情况后的组织复原力和员工工作角色绩效：探讨组织复原力对内部危机沟通的影响
DOI：
10.1080/1062726x.2020.1765368
复制
发表时间：
2020-06-07
影响因子：
3.4
通讯作者：
Kim, Young
中科院分区：
文献类型：
--
作者：
Kim, Young
本研究的目的是探索组织复原力的积极成果，以了解复原力员工如何通过在危机后的恢复过程中适应和发起变革来支持组织。本研究重点关注员工作为一个弹性系统通过其心理能力和积极沟通行为产生的组织弹性。有韧性的员工可以帮助他们的组织在危机后恢复正常运作。对美国全职员工进行了一项全国性调查（N = 830），以检验组织弹性对员工工作角色绩效的积极影响。结果表明，组织复原力与员工的熟练程度、组织成员的适应性和主动性呈显着正相关，从而有助于危机情况后的组织有效性。
The purpose of this study is to explore the positive outcomes of organizational resilience to see how resilient employees can support an organization by adapting to and initiating changes during the recovery process following a crisis. This study focuses on organizational resilience generated by employees, as a resilient system, through their psychological ability and positive communication behaviors. Resilient employees can help their organization bounce back to normal functioning following a crisis. A nationwide survey (N= 830) was conducted among full-time employees in the U.S. to examine the positive effect of organizational resilience on employee work-role performance. The results indicate that organizational resilience was positively and significantly associated with: employees' intentions for proficiency, adaptivity and proactivity of organizational members, thus contributing to organizational effectiveness after a crisis situation.