Can We Keep Him Forever? Teens' Engagement and Desire for Emotional Connection with a Social Robot

Can We Keep Him Forever? Teens' Engagement and Desire for Emotional Connection with a Social Robot
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DOI:
10.1007/s12369-019-00539-6
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发表时间:
2020-01-01
影响因子:
4.7
通讯作者:
Wong, Dorothy
Wong, Dorothy
中科院分区:
计算机科学3区
文献类型:
--
作者:
Bjorling, Elin A.;Rose, Emma;Wong, Dorothy

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今天的青少年很可能是第一代与机械和社交机器人一起生活和互动的人。虽然已经在儿童、成人和老年人中探索了人机交互,但对青少年与机器人交互的研究有限。在本文中,我们提供的证据表明,青少年与机器人的互动是一个独特的调查和设计领域的青少年是绝对不同于其他类型的人机交互。使用以人为本的设计,我们的团队正在开发一种社交机器人,以收集公立高中青少年的压力和情绪数据。为了更好地理解青少年与机器人的互动,我们在野外进行了一项互动研究,以探索和捕捉青少年与低保真度社交机器人原型的互动。然后,通过小组访谈,我们收集了他们对社交机器人的看法。虽然我们预计由于我们的原型的低保真度,参与度最低,但青少年表现出强烈的参与和长时间的互动。此外,青少年表达了社交机器人如何在情感上提供支持的深思熟虑的表达。最后,我们讨论了未来的领域时,考虑设计青少年机器人互动的文件。
Today's teens will most likely be the first generation to spend a lifetime living and interacting with both mechanical and social robots. Although human-robot interaction has been explored in children, adults, and seniors, examination of teen-robot interaction has been limited. In this paper, we provide evidence that teen-robot interaction is a unique area of inquiry and designing for teens is categorically different from other types of human-robot interaction. Using human-centered design, our team is developing a social robot to gather stress and mood data from teens in a public high school. To better understand teen-robot interaction, we conducted an interaction study in the wild to explore and capture teens' interactions with a low-fidelity social robot prototype. Then, through group interviews we gathered data regarding their perceptions about social robots. Although we anticipated minimal engagement due to the low fidelity of our prototype, teens showed strong engagement and lengthy interactions. Additionally, teens expressed thoughtful articulations of how a social robot could be emotionally supportive. We conclude the paper by discussing future areas for consideration when designing for teen-robot interaction.