High‐contact, hands‐on outreach program changes customers’ water use behavior
High‐contact, hands‐on outreach program changes customers’ water use behavior
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频繁接触、亲身实践的外展计划改变了客户的用水行为
DOI：
10.1002/j.1551-8833.2010.tb10042.x
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发表时间：
2010
期刊：
影响因子：
--
通讯作者：
A. Wolff
中科院分区：
文献类型：
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作者：
Annette Humm Keen;D. Keen;Guy E. Francis;A. Wolff
本文讨论了亚利桑那州菲尼克斯市开展的一项试点项目，旨在研究促进单户家庭室内和室外节水的方法。2007年8月和9月，科罗拉多州丹佛市的BBC研究与咨询公司（BBC）对36个住宅客户进行了家访。访问的目的是更好地了解客户如何感知和使用水，测试对个性化节水技巧和技术的接受程度，衡量用水行为，并收集初步证据，以了解此类访问可能对单个家庭用水产生的影响。本文总结了家访的效果，包括：报告的家庭用水行为的变化；家用电器、固定装置和其他家用用水设备；根据凤凰城2006 - 08年期间提供的用水记录分析，记录了用水情况。
This article discusses a pilot program conducted by the city of Phoenix, Arizona, to examine methods for promoting indoor and outdoor water savings among single‐family households. BBC Research & Consulting (BBC) of Denver, Colorado, conducted in‐home visits with residential customers in 36 homes in August and September 2007. The purpose of the visits was to better understand how customers perceive and use water, test acceptance of personalized water conservation tips and technologies, gauge water use behaviors, and gather preliminary evidence on what effect such visits might have on single‐family water use. The article summarizes the effect of the in‐home visits, including any changes in: reported behavior of households related to water use; household appliances, fixtures, and other water‐using characteristics of the home; and, recorded water use, based on an analysis of water use records provided by the city of Phoenix for the period 2006‐08.