Realising the Potential of Co-production: Negotiating Improvements in Public Services
Realising the Potential of Co-production: Negotiating Improvements in Public Services
复制标题
实现合作生产的潜力：通过谈判改善公共服务
DOI：
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复制
发表时间：
2008
影响因子：
1.5
通讯作者：
Catherine Needham
中科院分区：
文献类型：
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作者：
Catherine Needham
在英国，作为一种增加用户参与服务提供的方式，联合生产（也称为共同创造）的概念正受到广泛关注。人们通常认为，更多的合作制作将改善服务，这是不言而喻的。然而，有必要弄清楚，合拍片能在多大程度上以及以何种方式改善公共服务。本文着眼于所谓的合作制作的优势，并考虑如何最好地利用这些优势。作为国家消费者委员会- unison共享解决方案项目的一部分，一个涉及社会住房用户和提供者的案例研究讲习班被用来说明共同生产者之间进行集体对话和审议的必要性，而不是纯粹的交易形式的共同生产。
The concept of co-production – also called co-creation – is gaining widespread attention as a way to increase user involvement in service provision in the UK. It is usually taken as self-evident that more co-production will improve services. However, it is necessary to be clear about how far and in what ways co-production can improve public services. This article looks at the purported advantages of co-production, and considers how these can best be accessed. A case study workshop involving social housing users and providers, conducted as part of the National Consumer Council-Unison Shared Solutions project, is used to illustrate the need for collective dialogue and deliberation between co-producers rather than purely transactional forms of co-production.