Tourism and natural disaster management process: perception of tourism stakeholders in the case of Kumamoto earthquake in Japan
Tourism and natural disaster management process: perception of tourism stakeholders in the case of Kumamoto earthquake in Japan
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DOI：
10.1080/13683500.2019.1666809
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发表时间：
2019-09-19
影响因子：
8
通讯作者：
Cheung, Ting On Lewis
中科院分区：
文献类型：
--
作者：
Chan, Chung-Shing;Nozu, Kazuo;Cheung, Ting On Lewis
旅游业与自然灾害有着相互的关系。该研究旨在调查旅游业在灾害阶段作为一种战略的作用（2001年）。建立旅游灾害管理框架。Tourism Management，22，135-147）和里奇（2004.混乱、危机和灾难：旅游业危机管理的战略方法。Tourism Management，25，669-683）在2016年4月日本熊本县发生地震时的灾害管理框架。该分析基于2018年夏季在熊本收集的12位受访者和旅游发展利益相关者的访谈。研究结果表明，旅游业在灾害各阶段的贡献不同，但主要是在信息提供，通信和游客的紧急住宿方面。在长期的恢复和解决阶段可能会出现更根本的变化，在这些阶段，旅游业在信息收集、灾害中的经验学习、机构改革和可持续旅游业发展战略以及灾后旅游目的地营销方面发挥着最重要的作用。该研究通过从旅游利益相关者的角度丰富知识，进一步推进现有的灾害管理框架。实证研究结果为熊本地区在罕见地震灾害后的旅游发展与永续策略提供参考。
Tourism has a reciprocal relationship with natural disasters. The study aims to investigate the role of tourism as a strategy in the disaster phases based on (2001. Towards a framework for tourism disaster management. Tourism Management, 22, 135-147) and Ritchie (2004. Chaos, crises and disasters: A strategic approach to crisis management in the tourism industry. Tourism Management, 25, 669-683)'s disaster management frameworks in the case of the earthquake occurred in Kumamoto Prefecture in Japan in April 2016. The analysis was based on interviews with twelve informants and stakeholders in tourism development collected in Kumamoto in summer 2018. The results suggest that the tourism industry contributes differently across the phases of a disaster but is mainly significant in terms of information provisions, communications and emergency accommodations for tourists. More fundamental changes may be observed in the long-term recovery and resolution phases, whereby tourism is most important in information collection, experience learning in disaster, institutional reform and strategy of sustainable tourism development and poster-disaster destination marketing. The study further advances the existing disaster management framework through the enrichment of knowledge from tourism stakeholder perspective. Empirically, the research findings inform tourism development and sustainability strategy of Kumamoto area after a rarely occurred earthquake disaster.