Distant Voices in the Dark
Distant Voices in the Dark
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黑暗中遥远的声音
DOI：
10.1145/3176349.3176359
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发表时间：
2018
期刊：
影响因子：
--
通讯作者：
Butler C
中科院分区：
文献类型：
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作者：
Butler C
在线工具使作者和读者能够在没有出版商或代理商的调解下分享关于书面作品的信息，问题和反馈。关于这两个群体如何在网上围绕小说作品进行互动，人们知之甚少，他们要么使用专业的社交阅读平台，如GoodReads或Wattpad，要么使用流行的社交媒体工具，如Twitter。更好地了解它们之间的相互作用以及技术作为中介所发挥的作用，可以帮助开发下一代工具，以满足他们的需求。我们描述了对类型小说作者和读者进行的采访中的发现，这些作者和读者是如何以及为什么在网上互动和分享信息的。访谈显示，这些群体之间的社会动态是复杂的，相互交流可能是有限的，有些是不必要的。这将我们的重点从确定它们如何相互作用转移到理解它们为什么不相互作用。我们发现，传统出版业建立的沟通模式在群体之间制造了障碍，通过对读者和作者平等对待的在线社交平台的改造，这些障碍变得明显并加剧。我们讨论了我们的主要发现，并强调机会，以更好地支持不一致的信息需求的群体。
Online tools enable authors and readers to share information, questions and feedback about a written work without the mediation of a publisher or agent. Little is known about how the two groups interact online around works of fiction, using either specialist social reading platforms e.g. GoodReads or Wattpad, or popular social media tools like Twitter. A better understanding of the interplay between them and the role technology plays as mediator can help inform the development of next-generation tools to suit their needs. We describe findings from interviews conducted with genre fiction authors and readers about how and why they interact and share information online. Interviews revealed that the social dynamics between the groups are complex, and that intercommunication can be both limited and somewhat unwanted. This shifted our focus from identifying how they interact to understanding why they do not. We found that communication patterns established by the traditional publishing industry create barriers between the groups, made visible, and exacerbated, by their retrofit to online social platforms where readers and authors are treated as equal. We discuss our key findings and highlight opportunities to better support the incongruent information needs of the groups.