Effect of a community of practice on knowledge sharing across boundaries: the mediating role of learning goals
Effect of a community of practice on knowledge sharing across boundaries: the mediating role of learning goals
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DOI：
10.1108/jkm-08-2020-0604
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发表时间：
2021-06
期刊：
影响因子：
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通讯作者：
M. Matsuo;Motohiro Aihara
中科院分区：
文献类型：
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作者：
M. Matsuo;Motohiro Aihara
目的实践共同体(COP)被认为是知识创造的驱动力，但它可能会阻碍跨国界的知识共享。本研究以社会认知理论为基础，通过考察成员的学习目标(LG)的中介作用，考察了一个单位内的COP如何促进与其他单位的知识共享。设计/方法/方法结构方程模型使用来自8家日本医院(n=263)的护士的两波调查数据。研究结果表明，LG完全正向中介了COP对一个单位对其他单位的知识共享意向的影响，LG充分和负向中介了COP对其他单位的知识保留(KW)的影响。实际影响知识管理人员需要注意到，经验丰富的缔约方会议的智力收益在减少成员知识共享所带来的感知风险和与其他单位建立有效的知识共享方面可以发挥关键作用。原创性/价值主要贡献是确定缔约方会议促进知识共享和防止知识共享通过LG调解跨越边界的过程。这项研究首次定量地展示了LG是如何跨越COPS造成的跨专业壁垒的。
Purpose A community of practice (CoP) is believed to be a driver for knowledge creation but it can hinder knowledge sharing across boundaries. Drawing on social cognitive theory, this study aims to investigate how a CoP within a single unit promotes knowledge sharing with other units by examining the mediating effect of the members’ learning goals (LG). Design/methodology/approach Structural equation modeling was conducted using a two-wave survey data on nurses from eight Japanese hospitals (n = 263). Findings The results indicated that LG fully and positively mediated the effect of a CoP on the knowledge-sharing intention of one unit toward other units and that LG fully and negatively mediated the effect of a CoP on knowledge withholding (KW) from other units. Practical implications Knowledge managers need to note that intellectual benefits from experienced CoP can play a key role in reducing the perceived risks associated with members’ knowledge sharing and in creating effective knowledge sharing with other units. Originality/value The main contribution is to identify the process by which CoP promotes knowledge sharing and prevents KW across boundaries mediated through LG. This study is the first to quantitatively show how LG cross inter-professional barriers caused by CoPs.