In their own words: employee attitudes towards information security

In their own words: employee attitudes towards information security
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DOI:
10.1108/ics-04-2018-0042
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发表时间:
2018-07
期刊:
Inf. Comput. Secur.
影响因子:
--
通讯作者:
D. Ashenden
D. Ashenden
中科院分区:
其他
文献类型:
--
作者:
D. Ashenden

文献摘要

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目的本研究的目的是揭示员工对信息安全的态度,并解决信息安全研究中的社会可接受性偏见问题。设计/方法/方式-这项研究使用个人建构心理学和剧目网格作为研究的基础,在混合方法设计。数据收集包括11次深入访谈,随后对115名员工进行了调查。访谈数据为调查设计提供了依据。结果-访谈的结果确定了一些主题的个人信息安全的责任和个人的能力,以促进信息安全。调查显示,那些认为组织是由保护信息的需要驱动的员工也认为风险被夸大了,他们的同事过于谨慎。相反,那些认为组织需要优化信息使用的员工认为安全风险是合理的,同事们冒了太多的风险。研究限制/影响-调查结果在统计上不显着,但通过打破调查结果进一步跨业务领域,它是可能的,看到组织内的个人群体内的差异。独创性/价值-文献综述突出了社会可接受性的偏见和发现弱举行的态度的问题。在这项研究中,使用储备网格提供了一种解决这些问题的方法。
Purpose The purpose of this study is to uncover employee attitudes towards information security and to address the issue of social acceptability bias in information security research. Design/methodology/approach The study used personal construct psychology and repertory grids as the foundation for the study in a mixed-methods design. Data collection consisted of 11 in-depth interviews followed by a survey with 115 employee responses. The data from the interviews informed the design of the survey. Findings The results of the interviews identified a number of themes around individual responsibility for information security and the ability of individuals to contribute to information security. The survey demonstrated that those employees who thought the that organisation was driven by the need to protect information also thought that the risks were overstated and that their colleagues were overly cautious. Conversely, employees who thought that the organisation was driven by the need to optimise its use of information felt that the security risks were justified and that colleagues took too many risks. Research limitations/implications The survey findings were not statistically significant, but by breaking the survey results down further across business areas, it was possible to see differences within groups of individuals within the organisation. Originality/value The literature review highlights the issue of social acceptability bias and the problem of uncovering weakly held attitudes. In this study, the use of repertory grids offers a way of addressing these issues.