Is online multiple-stores cooperative promotion better than single-store promotion? Misprediction from evaluation mode
Is online multiple-stores cooperative promotion better than single-store promotion? Misprediction from evaluation mode
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DOI:
10.1016/j.im.2019.02.003
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发表时间:
2019-02
期刊:
影响因子:
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通讯作者:
Lu Yang;Yunhui Huang;Yi-Chun Ho;Zhijie Lin
中科院分区:
文献类型:
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作者:
Lu Yang;Yunhui Huang;Yi-Chun Ho;Zhijie Lin
Inspired by the evaluation mode theory, we show online vendors mispredict consumers’ responses to different types of sales displays. While vendors predict that consumers evaluate a featured product more positively in a cooperative sales promotion (CSP; i.e., multiple stores promoting synchronously) than in an independent sales promotion (ISP; i.e., a single store promoting independently), consumers actually do the opposite. The reason is that vendors compare CSP with ISP and are able to evaluate depending on perceived acquisition utility; consumers, however, see either CSP or ISP, resulting in difficulty in accessing acquisition utility. Thus, they evaluate according to perceived transaction utility.