Is online multiple-stores cooperative promotion better than single-store promotion? Misprediction from evaluation mode

Is online multiple-stores cooperative promotion better than single-store promotion? Misprediction from evaluation mode
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DOI:
10.1016/j.im.2019.02.003
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发表时间:
2019-02
期刊:
Inf. Manag.
影响因子:
--
通讯作者:
Lu Yang;Yunhui Huang;Yi-Chun Ho;Zhijie Lin
Lu Yang;Yunhui Huang;Yi-Chun Ho;Zhijie Lin
中科院分区:
其他
文献类型:
--
作者:
Lu Yang;Yunhui Huang;Yi-Chun Ho;Zhijie Lin

文献摘要

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受评价模式理论的启发,我们发现在线供应商错误预测消费者对不同类型的销售展示的反应。虽然供应商预测消费者在合作促销中对特色产品的评价更积极(CSP;即,多个商店同步促销)而不是独立的促销(ISP;即,单店独立促销),消费者实际上做的恰恰相反。原因是供应商将CSP与ISP进行比较,并能够根据感知的获取效用进行评估;然而,消费者看到的是CSP或ISP,导致难以获得获取效用。因此,他们根据感知的交易效用进行评估。
Inspired by the evaluation mode theory, we show online vendors mispredict consumers’ responses to different types of sales displays. While vendors predict that consumers evaluate a featured product more positively in a cooperative sales promotion (CSP; i.e., multiple stores promoting synchronously) than in an independent sales promotion (ISP; i.e., a single store promoting independently), consumers actually do the opposite. The reason is that vendors compare CSP with ISP and are able to evaluate depending on perceived acquisition utility; consumers, however, see either CSP or ISP, resulting in difficulty in accessing acquisition utility. Thus, they evaluate according to perceived transaction utility.