Is there a role for the funeral service provider in bereavement support within the context of compassionate communities?
Is there a role for the funeral service provider in bereavement support within the context of compassionate communities?
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DOI：
10.1080/07481187.2018.1506835
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发表时间：
2019-11-26
期刊：
影响因子：
3.8
通讯作者：
Rumbold, Bruce
中科院分区：
文献类型：
--
作者：
Aoun, Samar M.;Lowe, Jennifer;Rumbold, Bruce
这是第一个研究，探讨丧亲之痛的个人的经验，殡葬服务提供商使用这些服务的数据库。共有839名澳大利亚人参加了一项邮政调查，调查时间为丧亲之痛的6-24个月。据报道，葬礼提供者是继朋友和家人之后第三大最普遍的丧亲支持形式。分析发现，六个主题相关的感知有益或无益的支持：工具支持，专业精神，信息支持，财务紧张，沟通和情感支持。葬礼提供者可以通过采取积极主动的方法来满足丧亲之痛的需求，并提供个性化和持续的支持来改善他们的支持。我们开发这些建议，探索他们的潜在贡献，围绕死亡，垂死和丧亲之痛建设社区能力。
This is the first study to explore bereaved individuals' experiences of funeral service providers using these services' databases. A total of 839 Australians participated in a postal survey, 6-24 months into their bereavement. Funeral providers were reported to be the third most prevalent form of bereavement support after friends and family. Analysis found six themes related to perceived helpful or unhelpful support: instrumental support, professionalism, informational support, financial tension, communication, and emotional support. Funeral providers could improve their support by adopting a proactive approach to bereavement needs and offering personalized and ongoing support. We develop these suggestions by exploring their potential contributions to building community capacity around death, dying and bereavement.