SMEs and the environment: evaluating dissemination routes and handholding levels
SMEs and the environment: evaluating dissemination routes and handholding levels
复制标题
中小企业与环境：评估传播途径和掌握水平
DOI：
10.1002/bse.335
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发表时间：
2002
影响因子：
13.4
通讯作者：
Samantha Miles
中科院分区：
文献类型：
--
作者：
A. Friedman;Samantha Miles
对“更好的商业包”这一工具包进行了评价，该工具包旨在使中小企业能够制定计划和开展活动，从而产生环境和财政效益。结果发现，尽管在设计方面，用户评价工具包，用户友好，是最新的，并承认，需要很少的努力，才能实现回报，实际的财务和环境成就是参差不齐的。BBP是作为一个独立的一揽子计划设计的，它将刺激中小企业在没有进一步支持的情况下走上这条道路。然而，传播途径的性质和存在的“牵手”支持显着影响成功的水平。此外，这种支持的性质至关重要。最有效的支持来自于现有的网络和向其他用户学习的机会，而不是传统的咨询和其他外部机构的支持。最佳做法奖也很重要。版权所有© 2002约翰威利父子有限公司和ERP环境。
The Better Business Pack (BBP), a toolkit intended to enable SMEs to develop plans and activities that would lead to environmental and financial benefits, is evaluated. It is found that in spite of high user evaluation of the toolkit in terms of design, user-friendliness, being up to date and recognition that little effort was required before returns could be achieved, actual financial and environmental achievements were patchy. The BBP was designed as a stand-alone package that would stimulate SMEs to embark on this path without further support. However, the nature of the dissemination route and the presence of ‘handholding’ support significantly affected success levels. Furthermore the nature of this support was crucial. The most effective support came from pre-existing networks and opportunities to learn from fellow users, rather than traditional consultancy and other external agency support. Awards for best practice were also found to be of importance. Copyright © 2002 John Wiley & Sons, Ltd and ERP Environment.