Understanding personal productivity: How knowledge workers define, evaluate, and reflect on their productivity.

Understanding personal productivity: How knowledge workers define, evaluate, and reflect on their productivity.
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了解个人生产力:知识工作者如何定义、评估和反思他们的生产力。

DOI:
10.1145/3290605.3300845
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发表时间:
2019
期刊:
Human factors in computing systems
影响因子:
--
通讯作者:
Seo, J.
Seo, J.
中科院分区:
--
文献类型:
--
作者:
Kim, Y.H.;Choe, E.K.;Lee, B.;Seo, J.

文献摘要

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生产率跟踪工具通常根据与工作相关的应用程序交互的时间来确定生产率。为了解构生产力的多样性和模糊的性质,我们调查知识工作者如何概念化个人生产力,并界定在工作和非工作环境中的生产任务。我们报告了一个为期2周的日记研究,随后与24名知识工作者进行了半结构化访谈。参与者捕捉生产活动,并提供了为什么这些活动被评估为生产性的理由。他们报告说,除了典型的案头工作外,他们还进行了各种各样的富有成效的活动,从与父亲的私人谈话到理发。我们发现六个主题的特点生产力评估工作产品,时间管理,工人的状态,对工作的态度,影响和效益,复合任务,并确定参与者如何交织多个方面时,评估他们的生产力。我们将讨论这些发现如何为设计一个涵盖广泛生产活动的综合生产率跟踪系统提供信息。
Productivity tracking tools often determine productivity based on the time interacting with work-related applications. To deconstruct productivity's diverse and nebulous nature, we investigate how knowledge workers conceptualize personal productivity and delimit productive tasks in both work and non-work contexts. We report a 2-week diary study followed by a semi-structured interview with 24 knowledge workers. Participants captured productive activities and provided the rationale for why the activities were assessed to be productive. They reported a wide range of productive activities beyond typical desk-bound work-ranging from having a personal conversation with dad to getting a haircut. We found six themes that characterize the productivity assessment-work product, time management, worker's state, attitude toward work, impact & benefit, and compound task and identified how participants interleaved multiple facets when assessing their productivity. We discuss how these findings could inform the design of a comprehensive productivity tracking system that covers a wide range of productive activities.